Privacy Policy

Privacy Policy for NeoLife Products

At NeoLife Products, we value and respect your privacy. This Privacy Policy outlines the information we collect, how we use it, and the steps we take to ensure that your data is protected. By using our website, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect information in the following ways:

  • Personal Information: When you register or make a purchase on our website, we collect personal information such as your name, email address, phone number, and shipping address.
  • Payment Information: We may collect payment details such as credit card information or other payment methods for processing your transactions.
  • Usage Data: We collect information about how you use the website, including IP addresses, browser types, and device types. This helps us improve the user experience and understand how visitors interact with our site.

2. How We Use Your Information

We use the collected information for the following purposes:

  • To process and complete your transactions.
  • To communicate with you about your orders, products, and services.
  • To improve the functionality and performance of the website.
  • To send you promotional offers or newsletters (only if you have opted in).
  • To personalize your experience on our site.

3. Data Security

We take appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please note that no method of internet transmission or electronic storage is completely secure, and we cannot guarantee the absolute security of your data.

4. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us analyze web traffic and remember your preferences. You can set your browser to reject cookies, but this may limit your use of certain features on our site.

5. Sharing Your Information

We will not sell or rent your personal information to third parties. However, we may share your data with trusted third-party service providers who assist in operating our website and conducting business. These providers are obligated to maintain the confidentiality of your data and may only use it for the purposes outlined in this policy.

6. Your Rights

As a user, you have the right to:

  • Access your personal data.
  • Correct any inaccurate or incomplete information.
  • Request that your personal data be deleted, subject to certain legal exceptions.
  • Withdraw consent for marketing communications at any time.

To exercise these rights, please contact us using the information provided below.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

8. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the “Effective Date” will be updated accordingly. We encourage you to periodically review this page to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you would like to exercise your rights regarding your personal data, please contact us:

NeoLife Products
Independent Distributor: Beatrice Mwihaki
Email: beatrice@neolifeproducts.co.ke
Phone: +254797381785
Website: neolifeproducts.co.ke

Effective Date: January 2025